UPDATE: The day Brighton Council told me to “moan to someone else”

Firstly, I’d like to say thank you to you all for of your messages of support, encouragement and sympathy over the previous post. It’s been heartening to hear from so many of you that are going through a similar thing, or how you have dealt with similar issues, as well as advice from so many of you.

Secondly, we have had an apology from Mark Dennison. He has asked us to keep the email we sent private, which we will of course do, and he also asked that his photo is removed from www.electro-web.co.uk, which we also will do. The apology has gone a long way to helping us feel happier about the current ongoing situation we have with Brighton and Hove City Council, but we still feel let down. We have little faith in having our voices heard by members of the council and even less trust in the way complaints and procedures are handled. Hopefully, over time, Brighton and Hove City Council will help us resolve these issues.

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2 Comments (+add yours?)

  1. Cllr Liz Wakefield
    Jan 08, 2012 @ 19:24:09

    Hello Penny
    I am glad you got an apology from the man in question. I know what its like going through tough financila times, I was made redundant from my teaching job, that I loved, last April.
    Do get in touch and I shall look into your specific costs with the Councils housing officers.
    liz.wakefield@brighton-hove.gov.uk

    Reply

    • pennyforthem
      Jan 08, 2012 @ 19:25:33

      Hi Liz,
      We’ll definitely be in touch shortly, thanks for your support.

      Reply

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